Pixelbite Support
Need help? Here's how to reach us and answers to common questions.
How do I contact support?
Email us at support@pixelbite.app — we usually reply within 1–2 business days.
How do I cancel my Pixelbite Pro subscription?
Subscriptions are managed through your App Store or Google Play account, not inside the app. On iOS: Settings → [your name] → Subscriptions. On Android: open the Google Play Store app → Payments & subscriptions.
How do I delete my account?
Open Pixelbite → Profile → Privacy and Account → Delete Account. Your account and all your data (meals, photos, pixels, friendships) are permanently deleted; this cannot be undone. Your App Store or Google Play subscription is not cancelled automatically: cancel it in your store settings. If you cannot open the app, email support@pixelbite.app from your registered address and we will complete your request within 30 days.
I didn't get my password reset email.
Check your spam folder — the reset link expires after 15 minutes. If it still doesn't arrive, email support@pixelbite.app.
How is my data used?
See our Privacy Policy and Terms of Use, linked below.